Contact Us

Here are some ways you can get in touch
Need Help?

Texas

Monday - Friday8:00 a.m. to 8:00 p.m.
Saturday9:00 a.m. to 5:00 p.m.
Sunday12:00 p.m. to 5:00 p.m.
Customer Support

If you prefer to email us, you can email our customer service team at:

Need Help?

California

Monday - Friday8:00 a.m. to 7:00 p.m.
Saturday10:00 a.m. to 5:00 p.m.
SundayClosed
Customer Support

If you prefer to email us, you can email our customer service team at:

Need Help?

Florida

Monday - Friday9:00 a.m. to 6:00 p.m.
Saturday9:00 a.m. to 6:00 p.m.
Sunday
Customer Support

If you prefer to email us, you can email our customer service team at:

Make a

Claim

Need Help?

Roadside Assistance

Roadside Assistance : 1-888-649-8029

Need Help?

Connect

Corporate Office
  • HEADQUARTERS:
    Pronto General Agency LTD
    P.O. Drawer 3267
    Brownsville, TX 78523-3267
  • HOURS:
    Mon - Fri: 8:00am - 5:00pm
    Saturday Closed
    Sunday Closed
HOW TO BECOME AN
INDEPENDENT AGENT
OPEN YOUR OWN
PRONTO FRANCHISE AGENCY
5.3+ Million
Total Customers Served
409,968+
Customer Service calls
1+ Billion
Total Amount Paid in Claims