CORONAVIRUS (COVID-19) UPDATES

To Our Valued Customers:

Pronto is committed to the health and safety of our employees while servicing our valued customers. Like you, we're monitoring the latest news about the coronavirus. That's why we're doing all we can to make sure all our agencies are open, our agents are available for you and our call centers are staffed. You can count on us at times like this, especially if you need our help.

We also want you to have confidence that you can manage your policy from virtually anywhere, anytime with the prontoinsurance.com or Pronto Mobile App(Texas only)

  • Manage your policies and accounts on our website or mobile app(Texas). You can pay your insurance bill, file a claim, or connect with us.

  • Contact customer service -  Click Here.

  • Contact your local agent or agency by phone or email - Click Here to find local agent. 

We value your business and ask that you take care of yourself during this public health emergency.

Claims customers

To Our Valued Customers:

At Pronto Insurance our promise is to be there for our customers when they need us. Our technology lets us process physical damage claims through virtual inspections, providing flexibility to help processing any physical damage claim you might have. Employees have the ability to work remotely if needed and Pronto Insurance has multiple claims offices in the United States. This allows us to react quickly and adapt to any needs that may present themselves in the coming weeks.

Our crisis management teams are monitoring COVID-19 (Coronavirus) developments to mitigate any potential business interruption. We are confident that we are prepared and have the resources available to continue to provide you best in class customer service during this unprecedented situation.